ETC Labs Research Study
Trusting AI Agents: What Makes People Feel Safe, Informed, and in Control?
Project reference: Trust and Delegation in Agentic AI
Thank you for your interest in taking part in our research. Before booking your interview, please complete the four steps below.
About this study
What the research is about
This study explores how people understand and judge trust in agentic AI — AI systems that can plan, act and carry out tasks on a person's behalf. We are interested in how people think about trust, safety, control and accountability when using these systems.
Full information about the research and what taking part involves is provided in the Participant Information Sheet.
Step 1 — Eligibility
Check that the study is relevant to you
This study is for people who have used an AI system that has access to personal information about them and can use that information to carry out tasks or take actions on their behalf.
Personal information might come from information the AI remembers about you, or from connected services such as your email, calendar, documents or other accounts.
Have you used an AI system that has access to personal information about you and can use that information to carry out tasks or take actions on your behalf?
Your answer stays in your browser. It is not sent to us or stored, and it is not a form of consent to take part.
Step 2 — Information
Read the Participant Information Sheet
Please read the Participant Information Sheet before deciding whether to take part. It explains what the research involves, how your information will be handled, your rights as a participant, and who to contact if you have questions.
Step 3 — Consent
Complete the Consent Form
If you have read the Participant Information Sheet and are happy to take part, please complete and return the Consent Form before your interview.
01
Download
Download the Consent Form.
02
Complete
Complete the form, then sign and date it.
03
Return
Email your completed Consent Form to the research team before your interview.
Your completed Consent Form must be received before your interview. Interviews without a completed Consent Form will need to be rescheduled.
Step 4 — Booking
Book your interview
Once you have confirmed that the study is relevant to your experience, read the Participant Information Sheet, and decided to take part, choose a convenient interview time below.
The interview is a 45–60 minute online conversation.
Before booking, please confirm that you have:
- met the eligibility requirement above
- read the Participant Information Sheet
- downloaded and completed the Consent Form
- understood that your completed Consent Form must be received before the interview
If the calendar above does not load, you can open the booking page in a new tab. Booking an interview is not consent to take part in the research. Consent is given through the signed Consent Form.
Questions?
Contact the research team
If you have questions about the study, are unsure whether your experience is relevant, or have difficulty accessing any of the documents, please contact the research team.
- Researcher
- Opeyemi Dele-Ajayi
- Department of Computer Science, Faculty of Engineering and Environment, Northumbria University
- Data protection
- Records and Information Officer, Northumbria University: Duncan James (dp.officer@northumbria.ac.uk)